ProductionBoard.Live
Privacy Policy

Effective Date: May 14, 2026
Version: v1.0

1. Information We Collect

ProductionBoard.Live may collect account information, login information, company information, user names, email addresses, phone numbers, billing-related information, IP addresses, browser details, device information, session activity, timestamps, and usage logs.

2. Operational Business Data

The platform may store production schedules, customer records, purchase orders, artwork, uploaded files, order notes, inventory information, shipping information, invoice-related information, workflow statuses, and other operational business records entered by Customer.

3. How We Use Information

Information is used to operate the platform, authenticate users, maintain security, provide customer support, process subscriptions, diagnose errors, generate reports, maintain backups, prevent abuse, and enforce platform terms.

4. Customer Data Ownership

Customer retains ownership of Customer Data. ProductionBoard.Live does not claim ownership of Customer’s uploaded artwork, customer records, order information, production data, or business records.

5. Limited Operational License

Customer grants ProductionBoard.Live a limited license to host, process, display, store, transmit, and back up Customer Data solely as necessary to operate, secure, maintain, and support the platform.

6. Data Security

ProductionBoard.Live uses commercially reasonable safeguards intended to protect information from unauthorized access, misuse, disclosure, alteration, or destruction. No internet-based system can be guaranteed completely secure.

7. Data Sharing

ProductionBoard.Live does not sell Customer Data. Information may be shared with hosting providers, payment processors, infrastructure providers, support vendors, or legal authorities when necessary to operate the platform, comply with law, prevent abuse, or protect legal rights.

8. Cookies and Session Technologies

The platform may use cookies, sessions, authentication tokens, and browser-based technologies to maintain login sessions, improve usability, remember preferences, and enhance security.

9. Uploaded Files

Users may upload artwork, images, PDFs, spreadsheets, production documents, and customer assets. Customer is responsible for ensuring it has the legal right to upload and use such files.

10. Data Retention

ProductionBoard.Live may retain information while accounts are active and as needed for operational, legal, security, backup, billing, or fraud-prevention purposes. Inactive or terminated accounts may be archived or deleted after a reasonable period.

11. Data Export and Deletion Requests

Customers may request access, correction, export, or deletion of Customer Data. Certain records may be retained where required for legal, billing, fraud prevention, backup, or security purposes.

12. Third-Party Services

The platform may use third-party services for hosting, payments, analytics, email, accounting integrations, or infrastructure. ProductionBoard.Live is not responsible for third-party privacy practices.

13. Children’s Privacy

The platform is intended for business use and is not directed to children under 13 years of age.

14. International Users

The platform is operated from the United States. Users outside the United States understand that information may be transferred to and processed in the United States.

15. User Responsibilities

Users are responsible for maintaining password confidentiality, protecting account access, ensuring uploaded content is lawful, and limiting access to authorized personnel.

16. Changes to This Policy

ProductionBoard.Live may update this Privacy Policy. Continued use of the platform after an updated policy becomes effective constitutes acceptance of the revised policy.

17. Contact

ProductionBoard.Live
Website: https://productionboard.live
Email: support@productionboard.live

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